Privacy Policy
Last updated: 01-05-2026
1. Introduction Welcome to Dutch Daily (“we,” “our,” “us”)! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our web application, and interact with our automated learning tools and AI coaches (collectively, the “Services”).
2. Information We Collect To provide you with the best learning experience, we may collect and process the following data about you:
Account & Profile Information: Name, email address, username, and password (securely hashed).
App Usage & Learning Data: Your quiz scores, flashcard progress, study streaks, writing assignments, and general interaction with our learning modules.
Audio & AI Interaction Data: When using our interactive features (such as the Scenario Trainer), we process your voice/audio input and text queries to generate AI-driven responses and grammar corrections.
Payment & Subscription Data: Information regarding your subscription status. Note: Actual payment details (like credit card numbers) are processed securely by our third-party payment gateways (e.g., Stripe, PayPal) and are not stored directly on our servers.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
3. How We Use Your Information We use the information we collect in the following ways:
To Provide Our Services: To manage your account, track your daily learning progress, generate personalized lessons, and facilitate real-time AI conversations.
To Process Transactions: To manage subscriptions, billing, and order fulfillment.
To Communicate with You: To respond to inquiries, support requests, and feedback, and to send administrative information, such as updates to our Terms or this Policy.
To Improve Our Services: To understand how our users interact with our platform, troubleshoot technical issues, and improve our AI models and curriculum.
4. How We Share Your Information We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We only share information in the following strictly necessary circumstances:
Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf. This includes hosting services, email delivery, payment processors, and our AI technology partners (who process your voice and text inputs to make the interactive bots function). We ensure these partners are strictly bound by data protection agreements.
Legal Requirements: We may disclose your information if required to do so by law, to enforce our Terms of Service, or in response to valid requests by public authorities (such as a court or government agency).
5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Services and hold certain information (like keeping you logged in). You can instruct your browser to refuse all cookies, but if you do not accept cookies, you may not be able to use some portions of our Services.
6. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. If you delete your account, your personal learning data will be permanently removed or fully anonymized.
7. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal data, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Your GDPR Privacy Rights If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion (“Right to be Forgotten”): Request the deletion of your personal information.
Objection & Restriction: Object to or request the restriction of our processing of your personal information.
Data Portability: Request the transfer of your data to another organization.
To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes by updating the “Last updated” date at the top of this policy. Your continued use of the Services after such updates constitutes your acknowledgment of the changed policy.
10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Dutch Daily Email: info@dutchdaily.app
Amsterdam, The Netherlands